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Cookie Policy

Transparent disclosures on how GeekRepairAppliance uses cookies, local storage, and diagnostic telemetry to provide seamless service booking and dependable website performance.

Last Revised: March 2026
PIPEDA & GDPR Aligned
Kamloops, BC, Canada

1. What Are Cookies & Tracking Technologies?

Cookies are small text data files placed on your computer, smartphone, or tablet when you visit websites. They are widely utilized by online service platforms to make websites operate securely and efficiently, remember user inputs, provide diagnostic analytics, and optimize the overall customer experience.

At GeekRepairAppliance ("we", "us", or "our"), we use cookies, session tokens, and similar web technologies (such as local storage and server session identifiers) to ensure our diagnostic booking system functions accurately and protects user sessions against fraudulent activity.

Essential Purpose: Cookies used on our website do not harvest confidential system files from your device, nor do they access your personal documents or sensitive banking passwords.

2. Categories of Cookies We Use

We categorize the cookies operating across our platform into four principal functional classes:

Strictly Necessary / Essential Cookies: These cookies are critical for the website to function securely and cannot be switched off in our systems. They maintain session integrity, authenticate form tokens to prevent Cross-Site Request Forgery (CSRF), and enable online appointment submission.
Performance & Diagnostic Cookies: These allow us to measure visitor counts and network traffic metrics so we can analyze server load and improve site speed across mobile and desktop devices.
Functional & Preference Cookies: These enable the website to remember user preferences (such as selected appliance repair category or service location region) to offer enhanced usability upon return visits.
Security & Fraud Prevention Cookies: These verify human interactions, protect booking submission endpoints against malicious automated bots, and prevent denial-of-service attempts.

4. Third-Party Services & Content Delivery

To provide high reliability, fast asset delivery, and modern visual interfaces, our website utilizes trusted third-party content delivery networks (CDNs) and font repositories:

1
Google Fonts CDN: Used to load modern typography (Inter & Plus Jakarta Sans). Google may collect basic TCP/IP connection metadata solely to deliver font stylesheets.
2
Lucide Icon Framework: Loaded via secure CDN endpoints to render lightweight interface icons without tracking user browsing habits across unrelated websites.

6. How to Manage, Block, or Delete Cookies

Most web browsers automatically accept cookies by default, but you retain complete control to configure your browser to notify you when a cookie is issued, reject third-party cookies, or purge all stored cookies at any time.

Notice on Disabling Cookies: If you choose to completely block all cookies (including strictly necessary session cookies), certain interactive features such as the real-time booking form modal may experience functional interruptions.

To manage cookie settings in your preferred browser, follow these standard help guides:

Google Chrome: Settings > Privacy and Security > Third-party cookies
Apple Safari: Preferences > Privacy > Manage Website Data
Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies

7. Do Not Track & Global Privacy Control (GPC)

We respect user privacy and adhere to Global Privacy Control (GPC) signals broadcast by compatible browsers. Because GeekRepairAppliance does not engage in cross-site behavioural ad tracking or sell user data, our systems inherently preserve your browsing confidentiality.

8. Policy Updates & Contact Information

We may periodically update this Cookie Policy to reflect changes in diagnostic service technologies, data privacy regulations, or website features. When modifications occur, the revised date at the top of this document will be updated accordingly.

If you have any questions or require additional clarifications regarding our cookie practices, please reach out to our privacy team:

GeekRepairAppliance — Privacy & Compliance Office
Service Region: 945 Notre Dame Dr, Kamloops, British Columbia V2C 5N9
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